Terms & Conditions

Section 1. Party Agreement

1.1 By submitting a payment, completing an order or using our services or website you are accepting these Terms & Conditions.

1.2 The Customer: You have the authority to agree to our Terms & Conditions, policies and enter into a contract on behalf of yourself, your company or your organisation.

1.3 The Company: Snazzy View Ltd, England & Wales Company Number: 12806469.

1.4 A contract between The Customer and The Company will only be formed once full payment for a product, service or project has been received or the first payment in an agreed payment schedule has been made.

Section 2. Plugin Purchases - General Terms

2.1 When The Customer purchases a plugin from The Company they are purchasing a license to use the plugin in accordance with the licensing terms as detailed in sections 3 and 4.

2.2 The Customer will be emailed access to instructions on how to install the plugin on their website themselves; The Company will not install or modify the plugin for The Customer.

2.3 The Customer will be provided with support for 30 days after they have purchased the plugin to fix any bugs that The Customer may find; if bugs found within the 30 days period cannot be fixed then The Company may choose to refund The Customer for the plugin instead, no damages or costs will be paid.

2.4 The Company cannot guarantee that their plugins will be compatible with any other code, plugins, customisations or integrations that The Customer has installed on their website.

2.5 It is The Customer’s responsibility to ensure that the plugin is functioning correctly on their website.

2.6 The Company does not guarantee that their plugins will be compatible with any future revisions, updates, features or versions of Squarespace or other third-party services.

2.7 Updates to Squarespace or other third-party services may render The Company’s plugins inoperable. Under such situations The Company is under no obligation to update their plugins or inform The Customer and no damages or costs will be paid.

Section 3. Plugin Purchases - Single Website License Terms

3.1 Where The Customer has purchased a Single Website License the terms of the license are as follows:

3.1.1 The Customer may only install and use the plugin on one website at any given time. This website must be:

3.1.1.2 Operated or owned by The Customer; or

3.1.1.3 The Customer must have been contracted to work on or produce the website

3.1.2 The Customer may not resell, redistribute, republish or sub-license the plugin.

3.1.3 Licenses are granted in perpetuity and need not be renewed.

3.1.4 The Customer may not give or grant any third-party access to the plugin instructions.

3.1.5 The Customer may not remove any copyright notices or marks from the plugin when installing the plugin. Removal of such copyright notices will result in the immediate termination of The Customers license (see section 5 for more details).

3.1.6 The Customer may not use The Company’s plugins in a way that would be detrimental to The Company’s reputation. This includes but is not limited to for illegal, predatory or defamatory purposes. Using The Company’s plugin in such a way will result in the immediate termination of The Customers license (see section 5 for more details).

3.1.7 If The Customer breaches these Terms & Conditions then this will result in the immediate termination of The Customers license (see section 5 for more details).

Section 4. Plugin Purchases - Unlimited Website License Terms

4.1 Where The Customer has purchased an Unlimited Website License the terms of the license are as follows:

4.1.1 The Customer may install and use the plugin on an unlimited number of websites. These websites must be either:

4.1.1.2 Operated or owned by The Customer; or

4.1.1.3 The Customer must have been contracted to work on or produce the websites

4.1.2 The Customer may not resell, redistribute, republish or sub-license the plugin.

4.1.3 Licenses are granted in perpetuity and need not be renewed.

4.1.4 The Customer may not give or grant any third-party access to the plugin instructions.

4.1.5 The Customer may not remove any copyright notices or marks from the plugin when installing the plugin. Removal of such copyright notices will result in the immediate termination of The Customers license (see section 5 for more details).

4.1.6 The Customer may not use The Company’s plugins in a way that would be detrimental to The Company’s reputation. This includes but is not limited to for illegal, predatory or defamatory purposes. Using The Company’s plugin in such a way will result in the immediate termination of The Customers license (see section 5 for more details).

4.1.7 If The Customer breaches these Terms & Conditions then this will result in the immediate termination of The Customers license (see section 5 for more details).

Section 5. Plugin Purchases - Effects Of License Termination

5.1 The Customers must immediately stop using and uninstall the plugin from any websites on which The Customer has installed the plugin on.

5.2 The Customer must immediately delete any backups or copies that they have made of the plugin.

5.3 The Customer must immediately delete any PDFs that have been delivered to The Customer in order to access the plugin instructions.

Section 6. Plugin Free Trials - Terms of Use

6.1 The Customer may only use the plugins trials to evaluate the plugin's functionality and capabilities within the backend of Squarespace.

6.2 Plugin trials are not permitted for use on The Customer’s publicly accessible website.

6.3 Plugin trials are only permitted for use on The Customers built-in Squarespace domain (xyz.squarespace.com) and may not be used on The Customers custom domain.

6.4 The Customer may not download or host the plugin trial on their own website or server.

6.5 The Company has restrictions and processes in place to ensure that the plugin trials will only function within the backend of Squarespace and using only The Customers built-in Squarespace domain. The Customer shall not circumvent these restrictions or processes.

6.6 The Customer may not resell, redistribute, republish or sub-license the plugin trials.

6.7 The Customer may not remove any copyright notices or marks from the plugin trials when installing the plugin trial.

6.8 The Customer may not use The Company’s plugin trials in a way that would be detrimental to The Company’s reputation. This includes but is not limited to for illegal, predatory or defamatory purposes.

6.9 The Company may at any time terminate with immediate effect access to all or parts the free trial service without cause and without notice. Upon termination of The Company’s free trial service access to and use of the plugin trials will be disabled and/or restricted.

6.10 When installing plugin trials on their website The Customer is doing so at their own risk, no damages or costs arising from the use of The Company’s plugin trials will be paid.

6.11 The Customer must delete any installed plugin trials once they are finished with the plugin trial or have purchased the full plugin.

Section 7. Browser and Mobile Testing

7.1 Browser testing no longer means attempting to make a website look the same in browsers of different capabilities or on devices with different size screens. It does mean ensuring that a person’s experience of a design should be appropriate to the capabilities of a browser or device.

7.2 For desktop devices The Company tests in the latest versions of the following browsers:

7.2.1 Safari (macOS)
7.2.2 Chrome (macOS & Windows)
7.2.3 Firefox (macOS & Windows)
7.2.4 Opera (Windows)
7.2.5 Chromium Edge (Windows)

7.3 For mobile devices The Company tests in the latest versions of the following browsers:

7.3.1 Safari (iOS & iPadOS)
7.3.2 Chrome (Android, iOS & iPadOS)
7.3.3 Firefox (iOS & iPadOS)

7.4 The Company does not test in Opera Mini/Mobile, specific Android devices, other mobile browsers, or other older browsers.

7.5 The Company does not test in Internet Explorer or Legacy Edge. These browsers do not support the latest web standards which The Company often utilises in their work and plugins.

7.6 The Company cannot guarantee that the display or functionality of the website, web app or system, will be uninterrupted or error free.

Section 8. Legal

8.1 If The Customer breaches any of the terms in these Terms & Conditions and The Company takes no action, The Company will still be entitled to use their rights and remedies in any other situation where The Customer breaches the terms in these Terms & Conditions.

8.2 Both parties agree to adhere to all relevant laws and regulations in relation to activities under these Terms & Conditions and not cause the other party to breach any relevant laws or regulations. If The Company believes The Customer is in breach of any laws or regulations then The Company may terminate any contracts and license agreements.

8.3 If any provision of these Terms & Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.

Section 9. Liability

9.1 The Company will not be liable for any failure or delay in performing work or delivering products or services or for any loss or damage caused by or arising from events or circumstances beyond The Company’s reasonable control which includes, without limitation, acts of God, wars (whether declared or not), riots, civil commotions, malicious damage, embargoes, compliance with any law or governmental order, rule, regulation or direction, breakdown of plant or machinery, fire, flood, accidents, strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, unusually severe weather conditions, default of suppliers or subcontractors or the actions of third-parties not employed by either party.

9.2 The Company excludes itself and Agents from any and all liability up to the maximum allowed by law for:

9.2.1 Loss or damage caused by any inaccuracy;

9.2.2 Loss or damage caused by omission;

9.2.3 Loss or damage caused by delay or error, whether the result of negligence or otherwise;

9.2.4 Loss or damage to customer's artwork/photos, supplied for the site, immaterial whether the loss or damage results from negligence or otherwise;

9.2.5 Loss or damage caused by any software or code malfunction, bugs, performance issues or failure of software or code. 


9.3 The Company shall not be liable to The Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for loss of contracts, loss of profits, loss of revenue, loss of business, loss of data, increased costs, increased overheads, increased expenses, all indirect losses, all indirect costs, all consequential costs, all consequential losses and special damages, even if The Customer has advised The Company of them.

9.4 Occasionally Squarespace or other third-parties may update their platform or services which may render code and/or plugins provided by The Company inoperable. This includes but is not limited to HTML, CSS, jQuery and Javascript. Technology advancements, improvements or updates may also render code and/or plugins inoperable. In such situations The Company is under no obligation to The Customer to inform, update or fix any code and/or plugins and The Company won’t be liable to The Customer or any third-party for damages or losses, including but not limited to lost profits, lost data, lost revenue, lost savings or other incidental, consequential or special damages, even if The Customer has advised The Company of them.

9.5 The Company can’t guarantee that their work will be error-free and won’t be liable to The Customer or any third-party for damages or losses including but not limited to lost profits, lost data, lost revenue, lost savings or other incidental, consequential or special damages, even if The Customer has advised The Company of them.

9.6 The Company cannot guarantee the functionality or operations of any website code or the performance of third-party systems, services or platforms including but not limited to Squarespace. The Company cannot guarantee that any service(s) will be uninterrupted or error free, nor does it warrant that the contents are current, accurate or complete and The Company cannot make any guarantees or warranties regarding their up-time, reliability or performance.

9.7 The Company will not be liable for any changes in search engine position as a result of The Company’s work, products or services.

9.8 The Customer agrees that The Company is not liable for any failure to inform or implement any updates to their website, any code or services to comply with, including but not limited to new legislations, software releases and web standards. The Customer agrees that it shall defend, indemnify, save and hold The Company harmless from any and all demands, liabilities, costs, losses and claims arising from omission to inform or implement these updates.

9.9 It is The Customers responsibility to ensure that their website complies with all laws and regulations including but not limited to GDPR and to ensure that all notices such as but not limited to Privacy Notice, Terms of Business and Terms of Services are in accordance with any laws or regulations.

9.10 Where third-party services or software has been used it is The Customers responsibility to ensure that they are compliant with the third-parties policies that condition the use of the third-party. Such services include but are not limited to Squarespace, Stripe, PayPal, Google Analytics and Facebook.

Section 10. Entire Agreement

10.1 The Customer accepts that they shall not rely on any representation, warranty or other provision except as expressly provided in these Terms and Conditions. All conditions, warranties or other terms implied by statute or common law are excluded as fully permitted by law.

10.2 The failure of The Company to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision.

Section 11. Third Parties

11.1 Neither party can transfer these Terms & Conditions or any contract(s) made subject to these Terms & Conditions to anyone else without the other parties’ permission. A person who is not a party to these Terms & Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term in these Terms & Conditions.

Section 12. Intellectual Property Rights

12.1 Intellectual property rights to plugins will remain with The Company and will not be transferred to The Customer under any circumstance, regardless of whether the plugin has been modified or not. Instead The Company will license the plugins use to The Customer for use in accordance with the terms as laid out in sections 2, 3, 4, 5 & 6. The Customer agrees that under no circumstances shall The Customer attempt to claim ownership of any intellectual property rights or copyright, regardless of whether the plugin has been modified or not.

12.2 The Company takes reasonable steps to ensure that text, images, other artwork or another copyrighted or intellectual property is freely available for use within The Company's work, service and products; however in the event of a claim, The Customer takes full responsibility for any infringement of copyright after the website or other work enters the public domain.

12.3 The Customer guarantees that all elements of text, images or other artwork provided are either owned by The Customer, or that The Customer has permission to use them. When The Customer provides text, images, other artwork or another copyrighted or intellectual property to The Company, The Customer agrees to protect The Company from any claim by a third-party that The Company is using their intellectual property.

Section 13. Pricing & Payment Schedule

13.1 Any prices quoted by The Company via their website, phone or email are estimates and subject to change at any time. To confirm a price The Customer will be required to make full payment.

13.2 The Company requires full payment from The Customer before work begins or before providing products or services.

13.3 All prices shown on The Company’s website are exclusive of any applicable taxes, any taxes due will be calculated at checkout.

13.4 The Company’s base currency is GBP (British Pound Sterling). By default all prices shown on The Company’s website are in GBP (British Pound Sterling) however The Company may use geo-targeting to adjust the currency shown to The Customer. Unless otherwise stated all payments will be taken in GBP (British Pound Sterling), The Customer agrees to pay all charges associated with the international transfers of funds.

13.5 The Company may at their sole discretion display prices in and accept payments in the following currencies:

13.5.1 EUR - Euro

13.5.2 USD - United States Dollar

13.5.3 AUD - Australian Dollar

13.6 The currencies shown in section 13.5 are subject to change at any time and The Company reserves the right to terminate the acceptance of the above currencies. The Customer’s bank may still charge a foreign transaction fee even if The Customer holds a bank account/card in one of the currencies shown in section 13.5; The Customer agrees to pay all fees imposed by their bank.

13.7 The Company issues invoices electronically.

13.8 The Company reserves the right to charge interest on all overdue debts at the rate of the Bank of England base rate plus 1% per month or part of a month. Payment shall be deemed to have been made when received by The Company in cleared funds at the nominated bank account.

Section 14. Eligibility

14.1 To be eligible to purchase goods and services from The Company and lawfully enter into and form contracts, The Customer must;

14.1.1 be 18 years of age or over; and


14.1.2 register The Customers real name, address, phone number, email address and any other details requested


Section 15. Cancellation

15.1 The Customer has 14 calendar days from the date that The Customer enters into a contract with The Company to cancel the contract unless The Customer has waived their right to the 14 day cancellation period. The Company will not begin any work or supply any services or products within the 14 calendar day cancellation period unless The Customer has requested that The Company do so.

15.2 If The Customer has waived their right to the 14 day cancellation period then The Customer will no longer be able to return the plugin and request a refund unless a defect or bug is found with the plugin within the original 14 calendar day cancellation period.

Section 15. Amendments

15.1 The Company reserves the right to make changes to their website, policies or Terms & Conditions at any time. The Customer should regularly check The Company’s website for any updates.

15.2 The Customer will be subject to the Terms & Conditions in force at the time that they enter into a contract with The Company, unless any change to those Terms and Conditions are required to be made by law or government authority immediately.

Section 16. Governing Law

16.1 These Terms & Conditions, as well as any contract(s) made subject to these Terms & Conditions, shall be governed by and construed in accordance with English law and shall be under exclusive jurisdiction of English courts.

Section 17. Statutory Rights

17.1 These Terms & Conditions in no way seek to limit The Customers Statutory Rights and The Customers Statutory Rights remain unaffected.

17.2 If any of these Terms & Conditions are deemed to be in conflict with The Customers Statutory Rights then that provision shall be deemed severable from these Terms & Conditions and shall not affect the validity and enforceability of any remaining provisions.

Section 18. Access To Our Websites & Services

18.1 The Company may at any time terminate with immediate effect access to all or parts of their websites and services without cause and without notice.

Section 19. Contact Information

Registered Address:
Snazzy View Ltd
128 City Road
London, England
EC1V 2NX

England & Wales Company Number: 12806469
EU VAT Number: EU372022510

Please send any questions to hello@snazzyview.com